Jiliace Terms and Conditions — Know Before You Play

JiliaceBy using the website and services, you are deemed to have fully accepted these terms and conditions. You may not use any jiliace services if you do not comply with these terms. We reserve the right to update these terms from time to time, and registered members will be notified of significant changes.

Jiliace is an internationally licensed online gaming platform. This platform is only for residents of countries or regions where online gaming is legally permitted. It is the user's responsibility to be aware of and comply with the laws applicable in their country.

• These terms and conditions are written in Bengali, and the Bengali version shall be considered final.
• jiliace reserves the right to temporarily suspend or modify services at any time.
• These terms and conditions are created in accordance with international gaming laws and standards.
• jiliace may refuse service to any user at its sole discretion.

JiliaceTo open an account, you must be at least 18 years old. All information provided during registration — name, date of birth, address, email, and mobile number — must be accurate and belong to you. Providing false or incorrect information may result in account suspension at any time and forfeiture of deposited funds.

Each individual is allowed only one account . If the same person has multiple accounts, jiliace reserves the right to close all accounts. If the same device, IP address, or payment method is used for multiple accounts, it will be flagged as suspicious.

• A valid email address or mobile number is required during registration.
• It is entirely the user's responsibility to keep their account password confidential.
• Transferring or selling your account to another person is strictly prohibited.
• Large withdrawals may require identity verification via a national ID card or passport.
• jiliace may update the registration or KYC verification process at any time.

JiliaceDeposits and withdrawals can be made via mobile banking, bank transfer, and approved e-wallets. All transactions must be conducted through a payment method registered in the user's own name — third-party payment methods are strictly prohibited.

Withdrawal requests are usually processed within 15 minutes to 24 hours for mobile banking and e-wallets. Bank transfers may take up to 3 business days. Withdrawals may be delayed if KYC verification is not completed.

• Minimum deposit and withdrawal amounts are set separately for each payment method.
• jiliace does not charge any deposit or withdrawal fees, but payment providers may charge fees.
• Suspicious transactions may be temporarily held for review.
• A policy requiring deposits and withdrawals via the same payment method may apply.
• Prevailing exchange rates will apply for any currency conversion.

JiliaceAll bonuses — Welcome Bonus, Reload Bonus, Free Spins, Cashback, and VIP Rewards — are subject to specific terms and conditions. It is mandatory to read the specific terms of a bonus before accepting it. To withdraw funds earned from bonuses, you must meet the specified wagering requirements.

Bonuses generally contribute differently across game categories — slots typically contribute 100%, while Live Casino and table games may contribute less. Full details are listed on each promotion's page.

• Participating in the same promotion multiple times is prohibited unless otherwise stated in the terms.
• Using multiple accounts or third-party information to claim bonuses is strictly prohibited.
• Bonus balance cannot be withdrawn directly — it is for gameplay use only.
• jiliace reserves the right to modify or cancel any bonus offer.
• If bonus abuse is found, both the bonus and any associated winnings may be forfeited.
• Free spins must generally be used within 7 days of being issued.

JiliaceAll games are operated using internationally recognized and certified RNG (Random Number Generator) technology. Every game outcome is completely random and cannot be predetermined by any party. All game RTP (Return to Player) statistics are set by the game provider, and jiliace does not modify them.

Live Casino games are streamed in real time with live dealers. If a game is disconnected due to internet issues, Jiliace will determine the outcome in accordance with its established policy. Any bet deemed invalid due to a technical error will be refunded.

• If disconnected during gameplay, bets may remain active.
• Minimum and maximum bet limits for all games are displayed within the game interface.
• Sports Betting outcomes are settled based on official results.
• Any objection to a game result must be reported to support within 72 hours.

JiliaceThe following activities are strictly prohibited, and detection of such activities will result in immediate account closure, potential forfeiture of deposited funds, and notification to the relevant authorities if necessary.

• Using the platform for money laundering or any other illegal financial activity.
• Playing games using automated bots, scripts, or software.
• Exploiting game vulnerabilities or bugs to gain unfair advantage.
• Attempting unauthorized access to another user's account.
• Opening multiple accounts to claim bonus benefits.
• Using stolen or unauthorized payment methods.
• Attempting to impersonate jiliace staff or engage in fraud.
• Abusive, threatening, or harassing behavior.

Jiliace firmly believes that gaming is entertainment — it should never be a source of income or a solution to financial problems. We encourage all our members to enjoy gaming responsibly.

On our platform, every member can set deposit limits, session time limits, and self-exclusion. If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming Visit the page or contact support.

• Participation by anyone under 18 years of age is strictly prohibited.
• A self-exclusion request will take effect within 24 hours.
• Cooling-off periods can be set from a minimum of 24 hours to 6 weeks.
• After setting a deposit limit, decreasing it is immediate, but increasing it requires a 7-day waiting period.

Jiliace We are committed to protecting your personal information. Information provided during registration is used solely for account management, payment processing, and compliance with applicable laws. We never sell your information to third parties.

Our servers are protected by SSL encryption technology. All financial information is stored in accordance with PCI DSS standards. For more details, see our Privacy Policy Visit the page.

• Your information will only be used for service improvement and legal compliance.
• You may request to view or correct your information at any time.
• Usage information is collected in accordance with the cookie policy.
• Information may be disclosed in compliance with government directives or court orders.

Jiliace reserves the right to temporarily or permanently close any account without notice under the following circumstances. If an account is closed, valid balances will be refunded, but any bonus-related balance may be forfeited.

• If evidence of a terms violation is found.
• If there is suspicion of fraud or fraudulent activity.
• Failure to cooperate with the KYC verification process.
• If the account remains inactive for an extended period (more than 12 months).
• When the account closure is requested by the user themselves.

Jiliace These terms and conditions may be updated in whole or in part at any time. For significant changes, a notification will be sent to your registered email or mobile number. Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you have any questions or concerns about any part of these terms, please contact our support team. We are committed to resolving all matters with transparency and fairness.

• Any changes to the terms will take effect from the date they are published.
• Previous versions are available on request from the support team.
• In any dispute regarding these terms and conditions, jiliace's decision shall be considered final.