Jiliace believes gaming should be a source of entertainment, not stress. We're here to help you build healthy gaming habits, set limits, and access the right support whenever you need it.
JiliaceAt -, every player's wellbeing is our top priority. Online gaming should be an enjoyable experience — our goal is to make sure it never has a negative impact on your daily life, family, or financial health.
We believe responsible gaming is more than just following rules — it is a mindset. Jiliace supports that mindset and provides every player with all the tools and information needed to keep their gaming under control. If you ever feel gaming is taking control of you, that's a signal — and we are here for you in that moment.
Every deposit, every session — everything should be your own decision, not driven by impulse. JiliaceThe core principles of responsible play at -: stick to your budget, manage your time, and remember — losing is a normal part of gaming.
Remember: Only game with disposable money — funds you can afford to lose without affecting your daily life. Never use money set aside for essential expenses, savings, or debt repayment.
This index shows the importance of key aspects of responsible gaming.
Jiliace offers a range of effective tools to help you keep your gaming experience safe and in control
Set your own limit on how much you can deposit per day, week, or month. Once set, it takes effect immediately, and if you want to increase it, you must wait 24 hours.
Set a limit on how long you play in one session. Once the time is up, Jiliace will automatically prompt you to take a break. Rest up, then come back with a clear head.
Decide in advance how much you're willing to lose in a day or week before you stop playing. Once you hit that limit, your session ends automatically — protecting you from chasing losses in the heat of the moment.
If you feel you need a break, set a cooling-off period from 1 day to 6 weeks. During this time, you will not be able to log into your account — a complete break is guaranteed.
You can self-exclude for a period of 6 months to 5 years. During this time, you will not receive any marketing messages and your account will be completely inaccessible.
At set intervals, jiliace will remind you how long you've been playing and your wins/losses — stay aware, the decision is yours.
JiliaceSetting limits at - is straightforward. Just follow a few simple steps and you'll have full control over your gaming experience.
Log in to your Jiliace account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option in your account settings.
Deposit, loss, session time, or self-exclusion — choose the limit that works for you.
Specify the limit amount and the duration, then confirm and save.
Reducing limits takes effect immediately. If you want to increase them, a 24-hour cooldown applies.
Choose the right tool for your needs and enjoy a safer gaming experience.
Easily view and manage how much you've spent.
Set your daily gaming time limit.
Take an account break for a set period.
View complete win/loss records.
Set regular reminders.
Chat with our 24/7 support team.
Ask yourself — are these signs showing up in you? Be aware in time.
Caution: If you notice any two or more of the following signs, do not delay — contact jiliace support or use the self-exclusion option.
| Signs | Risk Level |
|---|---|
| Betting more after a loss to recover it | High |
| Finding it hard to stop gaming | High |
| Hiding gaming from family or friends | High |
| Using emergency funds or savings for gaming | High |
| Gaming instead of working, studying, or sleeping | Moderate |
| Feeling restless or irritable when not gaming | Moderate |
| Spending more time or money than planned | Moderate |
| Feeling stressed or anxious because of gaming | Moderate |
Ask yourself honestly:
If more than 2 answers are "Yes" — Don't wait. Contact Jiliace support or use the self-exclusion option. Seeking help is a sign of strength.
Following these simple guidelines will ensure your gaming experience at Jiliace remains enjoyable at all times
Jiliace's Commitment: We never encourage you to play more or deposit more. Our goal is for you to enjoy entertainment in a sustainable, healthy way over the long term — that is the foundation of our business.
Jiliace Strictly for those 18 years or older. We follow a rigorous age verification process to keep minors away from gaming. Identity verification is mandatory at registration and before the first withdrawal.
As a parent or guardian, it is your responsibility to ensure your child cannot access your device or account to engage in gaming. Here are some practical steps you can take:
A Note for Parents and Guardians: If you suspect your child has used your account, notify jiliace support immediately. We will take swift action.
JiliaceAge verification at - is a multi-layered process. Identity checks are carried out not only at registration but on an ongoing basis, ensuring the platform remains safe for adults at all times.
Providing your date of birth is mandatory when opening an account. Registration is not possible for anyone under 18.
Identity and age are verified using a national ID card or passport.
Any suspicious activity will result in immediate account suspension and investigation.
Identity may be re-verified before withdrawals above a certain amount.
Answers to the most frequently asked questions about Jiliace's responsible gaming policy