Privacy Policy

Jiliace Privacy Policy —
Keeping Your Data Safe

At Jiliace, your privacy is our highest priority. This policy explains in detail how your personal data is collected, what it is used for, and how it is kept secure.

Last Updated: January 2026 SSL Encrypted GDPR Compliant

Why We - Secure

Jiliace follows international standards in technology and policy to protect your personal data.

SSL Encryption

Every page on Jiliace is protected with 256-bit SSL encryption. Your login credentials, payment data, and personal information are transmitted through fully encrypted channels, making interception by third parties virtually impossible.

KYC Verification System

Jiliace follows a strict KYC (Know Your Customer) process to keep your identity secure. This ensures that only you can access and manage your account — no one else.

Secure data storage

All your data is stored on secure servers in compliance with PCI DSS standards. Our data centers are monitored 24/7 and undergo regular security audits.

No selling of information

Jiliace never sells or rents your personal data to third parties. Your information is used solely to deliver our services and fulfill legal obligations.

Right to control your information

You can request to view, correct, or delete your stored data at any time. Jiliace ensures you have full control over your personal information.

Opt-Out Option

If you do not wish to receive marketing communications, you can opt out at any time. You can easily change your notification preferences from email or account settings.

1

What Data We Collect

JiliaceWhen you create an account and use our services, we collect certain personal information. This information is gathered solely to provide you with the best possible service and to meet our legal obligations. We never collect more data than is necessary.

Types of information Example Reason for collection
Identity information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact information Email address, mobile number Account Confirmation & Communication
Financial Information Payment method details, transaction history Processing deposits and withdrawals
Technical information IP address, browser information, device ID Security and fraud prevention
Usage information Gaming history, login times, preferences Service improvement and personalization

Special note: Jiliace never stores your password in plain text. All passwords are encrypted using industry-standard hashing algorithms.

2

Methods of information collection

Jiliace collects your information in various ways. In each method, information is collected only with your consent. We do not buy your information from any third party or collect it unlawfully.

  • Information provided directly: Information you provide yourself during registration, KYC verification, payments, and when contacting support.
  • Automatic Collection: Technical information is collected automatically through cookies and tracking technologies as you browse the website.
  • App Usage Data: When you use the Jiliace mobile app, device-related information and app usage patterns may be collected.
  • Payment providers: Limited information may be received from authorized payment providers to confirm transactions.
  • Public sources: Information may be verified from lawful public records where necessary for identity verification.
3

Purpose of information use

Jiliace Collected information is used only for the following specific purposes. The core foundation of our privacy policy is — your information is used only for your benefit, never against you.

  • For account creation, verification, and management.
  • For processing deposit and withdrawal transactions.
  • To prevent fraud, money laundering, and illegal activities.
  • To provide customer support and resolve issues.
  • To comply with applicable laws and licensing requirements.
  • To recommend games and offers tailored to your preferences.
  • To improve the platform's performance and user experience.
  • To send you promotional offers and bonus information, with your consent.

Your Consent: Your explicit consent is obtained for marketing communications. You may withdraw this consent at any time from your account settings.

4

Information storage and security

Jiliace We follow the highest industry standards to protect your data. Our servers are housed in internationally certified data centers and secured with multiple layers of protection. Only authorized personnel can access your data, and only for specific, legitimate purposes.

How long your data is retained depends on the type of information and applicable legal requirements. In some cases, certain data may be kept for up to 5 years after account closure to satisfy legal obligations. Once that period expires, your data is securely deleted.

  • Stored data is protected with 256-bit AES encryption.
  • Regular security audits and penetration testing are conducted.
  • Data backups are stored in multiple secure locations.
  • Role-based access control is in place for all internal staff.
  • If a data breach is detected, affected users will be notified within 72 hours.
5

Sharing information with third parties

Jiliace Your personal data is never sold. However, limited information may be shared with trusted partners in specific circumstances. In every case, this is governed by a data protection agreement.

Party Reason Types of information
Payment provider To complete transactions Financial Information
Game Provider To keep gaming services running Usage information
KYC Partner To verify identity Identity information
Legal Authorities Under a court order or legal directive Necessary information
Cybersecurity Partner To prevent fraud Technical information

Commitment: Jiliace never sells or transfers your data to advertisers or data brokers. All third parties are bound by contract and are GDPR-compliant.

6

Cookie Policy

Jiliace- uses cookies on its website and app to ensure everything works properly. Cookies are small text files stored in your browser that help the site remember your preferences. We use several types of cookies, each serving a distinct purpose.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Performance cookies: Used to monitor website speed and performance.
  • Functionality cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To improve services by analyzing user behavior.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.

7

Your Rights

JiliaceAs a user of -, you have a number of important rights over your personal data. We are fully committed to upholding those rights at all times. Requests are typically processed within 30 days.

Right to AccessYou have the right to know what information we hold about you.
Right to rectificationYou may request the correction of incorrect or incomplete information.
Right to erasureYou may request the deletion of your information in certain circumstances.
Restriction of processingYou may request to restrict the processing of your information in certain circumstances.
Right to portabilityYou have the right to receive your data in a structured, portable format.
Right to ObjectYou may object to the use of your information for marketing and profiling purposes.

How to Submit a Request: To exercise any right, contact jiliace's live chat support or send a request by email. After identity verification, action is typically taken within 30 working days.

8

Children's privacy

Jiliace is a platform exclusively for adults. We do not knowingly collect or process information from anyone under 18 years of age. Age verification is mandatory during registration, and participation by minors is strictly prohibited.

If a parent or legal guardian believes their child has mistakenly provided any information, please notify our support team immediately. We will promptly arrange to delete that information.

A Note for Parents: Use our parental controls feature to help keep your child away from online gaming. Responsible Gaming Learn more on the page.

9

Policy changes and updates

Jiliace may update this privacy policy from time to time. Changes will be published on this page, and in the case of significant changes, a notification will be sent to your registered email. Continuing to use the platform after changes are made means you accept the new policy.

  • The "Last Updated" date will always be shown at the top of the page.
  • At least 15 days' notice will be given before major changes.
  • Previous versions can be obtained by requesting them from the support team.
  • You have the right to close your account if you disagree with any policy changes.
10

Contact and complaints

For any questions, concerns, or complaints regarding the Privacy Policy JiliaceContact the - data protection team. We are committed to transparency and prompt responses at all times. General inquiries are answered within 24 hours, and more complex matters are resolved within 7 business days.

Contact address: Jiliace Data Protection Team — Email: [email protected] | Live Chat: Use the chat button on any page of the website. Our support is available 24/7, 7 days a week.

About Privacy - Frequently Asked Questions

Answers to the most frequently asked questions about the Jiliace Privacy Policy

No, jiliace never sells your personal information to third parties. Information is shared only in a limited way with trusted partners who help provide our services — such as payment providers and KYC partners — and in every case there is a data protection agreement in place.

Your data is retained for as long as your account remains active. After closure, certain information may be kept for up to 5 years to comply with legal obligations such as anti-money laundering laws. Once that period ends, your data is securely deleted.

Yes, you may exercise your "Right to Erasure." However, certain data may need to be retained for a specified period due to legal obligations. Contact our support team to find out which information can be deleted.

The Jiliace app only requests permissions that are strictly necessary to provide the service. Internet access and device information are used for security purposes. All permissions are clearly displayed at the time of installation.

You can turn off marketing emails by going to Account Settings and selecting "Notification Preferences". You can also click the "Unsubscribe" link at the bottom of any marketing email. Changes take effect within 24–48 hours.

Yes. If a data breach is detected, Jiliace will notify affected users at their registered email address within 72 hours, with full details on what happened, what data was affected, and what steps you should take.

Play with confidence — your information JiliaceProtected by -

Join Jiliace today — backed by world-class security and a transparent privacy policy.

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